If you find your data sources disabled in Plecto there are a couple of things you can do yourself to enable them again. 

  1. Go to 'Data Sources', and click on 'Settings' on the disabled data source. 
  2. Click 'Enable'. 
  3. You might have to re-import you data; Click 'Import more data', and select the time period you wish to import. 

Are your data sources still disabled? 

  1. Click 'Refresh credentials' in the upper right in the data source's settings. 
  2. Log in with your credentials (to Podio, Pipedrive etc.
  3. Click 'Enable'. 
  4. You might have to re-import you data; Click 'Import more data', and select the time period you wish to import. 

If you do not find the 'Refresh credentials' button in your data source's setting, please contact support: support@plecto.com or write to us in our in-app chat. 

Did this answer your question?